REAL COVID-19 POLICY
With the entire world affected by coronavirus and our daily lives turned upside down it has left us asking many questions. Rest assured, we will be snowboarding this winter and we will be delivering the highest standard of snowboard lessons in Morzine, Avoriaz and Les Gets.
Full refunds up until 30th November 2020 for all snowboard lessons*
All snowboard lessons can be cancelled and given a full refund up until midnight on 30th November 2020.
Cancellation due to Covid-19
Should you be unable to attend your snowboard lesson(s) for a Covid-19 related issue then you should only contact us within 7 days of your lesson(s) date. The following will apply;
- A full refund of booking minus 20% administration fee
Accepted Covid-19 cancelation reasons;
- The Foreign & Commonwealth Office has advised against travel from your home country to France
- Your home countries government has introduced quarantine rules for travellers returning from France
- The French government has introduced quarantine rules for travellers arriving in France from your home country
- Local lockdown rules implemented in Morzine deem the lessons unable to take place ie, Resort Closure.
Early Season Winter Camp
All bookings for the “Early Season Winter Camp” running from December 13th – 20th 2020 are subject to a full refund of the coaching and airport transfer if the user is unable to attend the camp due to a Covid-19 restriction (see section 10.4). The Accommodation price is subject to a 75% cash refund and a 25% credit note (please see https://hideout-hostel.com/covid-19-information/)
Early Season Winter Camp is a package is not considered a lesson*